Refund & Cancellation Policy
Refund requests are reviewed individually. Contact support with your order reference for duplicate charges, non-delivery or problems accessing your plan. Final refund terms and processing times must be published by the operator before live checkout. # Refund Policy
Last Updated: September 7, 2026
Thank you for choosing **Celebrity Diet Plan**. Our diet plans are digital and personalized products created based on the information provided by the user. Please read this Refund Policy carefully before making a purchase.
## 1. No Refund After Diet Plan Delivery
Once your diet plan has been successfully generated and delivered, shared, or made available to you through email, WhatsApp, a download link, your account, or any other communication method, the purchase will be considered completed.
**No refund will be provided once the diet plan has been delivered or sent to the user.**
This applies even if:
* You have not opened or downloaded the diet plan. * You change your mind after purchasing. * You decide not to follow or use the diet plan. * You are dissatisfied because of personal preferences, taste, food choices, or expectations after the personalized plan has already been generated and delivered.
Because the diet plan is a digital and personalized product, it cannot be returned once it has been created and supplied.
## 2. Diet Plan Not Received
If you have successfully completed the payment but have not received your diet plan due to an email, WhatsApp, technical, server, delivery, or communication issue, please contact our support team.
We will first verify your payment and order details and attempt to **resend or provide access to your diet plan**.
Failure to receive an email or WhatsApp message does not automatically qualify for a refund if the diet plan has already been successfully generated and can be resent or provided to you through another available method.
## 3. Refund for Non-Delivery
If:
* Your payment has been successfully deducted; * The diet plan has not been delivered to you; * We are unable to provide or resend the diet plan after verifying the issue;
then you may request a refund.
Such refund requests will be reviewed **on a case-by-case basis**.
Celebrity Diet Plan reserves the right to verify the payment status, order status, system records, delivery logs, email records, WhatsApp records, and other relevant information before approving or rejecting a refund request.
Approval of a refund is not automatic and will depend on the circumstances of each case.
## 4. Incorrect Information Provided by User
Our personalized diet plans are generated based on the information submitted by the user.
Users are responsible for providing accurate information, including but not limited to:
* Age * Gender * Height * Weight * Dietary preferences * Fitness goals * Lifestyle information * Food preferences * Allergies or restrictions * Other information requested while creating the plan
We will not be responsible for an unsuitable or inaccurate diet plan resulting from incorrect, incomplete, or misleading information provided by the user.
Refunds will not normally be provided in such cases once the diet plan has been generated and delivered.
## 5. Technical Problems
If you experience any difficulty opening, accessing, or downloading your diet plan, please contact us before requesting a refund.
We may resend the plan, provide a new access link, or use another available delivery method to ensure you receive your purchased diet plan.
A temporary technical issue will not by itself make an order eligible for a refund if we are able to provide the purchased diet plan.
## 6. Duplicate or Incorrect Payment
If you believe that you have been charged more than once for the same order or an incorrect amount has been deducted, please contact us with the relevant transaction details.
After verification, any genuine duplicate or incorrect payment may be refunded as appropriate.
## 7. Refund Processing
If a refund is approved, it will generally be processed to the original payment method used for the transaction.
The time taken for the refunded amount to appear in your account may depend on the payment gateway, bank, card issuer, UPI provider, or other payment service provider.
Celebrity Diet Plan is not responsible for delays caused by banks or payment service providers after the refund has been successfully initiated from our side.
## 8. How to Request Support or a Refund
To report a non-delivery issue or request a refund, please contact us through the contact details provided on **CelebrityDietPlan.com**.
Please provide:
* Your name * Registered email address * Registered mobile/WhatsApp number * Order or transaction ID * Date of payment * Payment amount * Details of the issue
Providing complete information will help us investigate and resolve your request more quickly.
## 9. Final Decision
All refund requests are subject to verification.
In cases where a diet plan has already been generated and successfully delivered or made available to the user, **no refund will be provided**.
For genuine cases where payment has been deducted but the diet plan could not be delivered or provided despite reasonable attempts, Celebrity Diet Plan may approve a full or partial refund at its discretion, depending on the circumstances.
## 10. Contact Us
For questions regarding this Refund Policy, payment issues, or diet plan delivery issues, please contact us using the support details available on:
**CelebrityDietPlan.com**
Operator & grievance contact
Operator: Celebrity Diet Plan
Legal entity type: Business
Address: Chandigarh
Support email: getcelebdiet@gmail.com
Support phone: 8053378789
Grievance contact: getceleb@gmail.com
Country: India